Web Browser Requirements
Sharecare supports many popular web and mobile browsers. To fully experience the Sharecare website, please upgrade to the latest version of one of the following browsers:
Google Chrome
Mozilla Firefox
Apple Safari for OS X and iOS
Microsoft Internet Explorer 11 or the latest Microsoft Edge browser
NOTE: The Sharecare website no longer fully supports Microsoft Internet Explorer (IE) 10 and earlier IE browser versions. Consider upgrading IE to a newer version, or use an alternate browser listed above.
Mobile App Requirements
Android Devices
Manufacturers Supported: Samsung, HTC, Google, Motorola. Have another device and encountering issues? Contact Us.
Processor Type: ARM, dual-core processor or better (NOTE: Intel processors are not currently supported)
Processor Speed: Greater than 1.2GHz
Device Memory: 1GB or higher
Operating System: Android OS 4.1 (Jelly Bean) or higher
Devices must have Google Services and a minimum screen resolution of 400x800.
NOTE: The Sharecare mobile app does not fully support earlier versions of the default WebKit browser. Consider using Chrome Mobile browser if you encounter problems.
iOS Devices
A6 or better Apple-supported versions of iPad, iPad Mini, iPhone, and iPod touch (http://iossupportmatrix.com/)
Operating System: iOS 10.0 and higher