Why do I have to open the app every day to track? 19 January 2020 23:01 Sharecare does not sync with any applications when it is closed. You are required to open the app to enter data or sync with any third-party device/application using Samsung Health, Google Fit, Apple Health, and Fitbit. Related articles How do I automatically track my steps using my mobile device? If I join a Challenge will it automatically update with my latest step numbers? Do you use device sensors on my phone for tracking? How do I connect my Fitbit? I connected via Fitbit, why does my device display a different number than Sharecare?