About Your Sharecare Account
- What should I do if I keep getting an error when I try to register for a Sharecare account?
- How do I sign up for Sharecare through my employer, health plan, life insurer or other provider?
- How do I join Sharecare?
- Why aren’t I getting a text message with the download hyperlink?
- I need to update my email address.
- System Requirements for the Sharecare Web and Mobile Platforms
Your RealAge
- What is RealAge?
- What is the You section of Sharecare?
- How do I take the RealAge Test?
- Where can I view my RealAge?
- How do I lower my RealAge?
- How do I update my RealAge?
Homepage and Timeline
- About your home page and timeline.
- How does Sharecare determine what to recommend on my timeline?
- How do I filter my timeline?
- How do I save items to my timeline for later viewing?
- Do you have health professionals involved in vetting the content?
- How do I get to the trackers from the homepage?
Health Topics
- What are the benefits of following Topics on Sharecare?
- How do I follow topics?
- Do I need to follow topics in Sharecare?
- How do I find the topics I am following?
- How can I share a topic?
- How do I unfollow topics?
Challenges
- How do I access the Challenges feature on Sharecare?
- Who can participate in challenges?
- How do I view which challenges I am participating in?
- What challenges are listed under 'Active' Challenges?
- What challenges are listed under 'Past' Challenges?
- How can I see a description of a challenge?
Using Green Day Trackers
- How do I connect my Fitbit?
- How do I automatically track my steps using my mobile device?
- What if I have a Fitbit?
- Can I sync tracker data using a device and manually enter data on the same day?
- I connected via Fitbit, why does my device display a different number than Sharecare?
- How do I connect my Samsung devices?