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  1. Sharecare Support (Australia and New Zealand)
  2. Using Green Day Trackers

Using Green Day Trackers

  • How do I connect my Fitbit?
  • How do I automatically track my steps using my mobile device?
  • What if I have a Fitbit?
  • Can I sync tracker data using a device and manually enter data on the same day?
  • I connected via Fitbit, why does my device display a different number than Sharecare?
  • How do I connect my Samsung devices?
  • What if I have a Garmin device?
  • Why do I have to open the app every day to track?
  • Why don't you remind me to track?
  • If I reported that I don't smoke, why does smoking appear?
  • Why are you asking me to track these items listed i.e, Stress?
  • If I join a Challenge will it automatically update with my latest step numbers?
  • Do you use device sensors on my phone for tracking?
  • If I missed a day, can I go back to the day and enter data?
  • I did not know that Google Fit (Android User) is required. How did I miss that?
  • Does automatic tracking work in my web browser?
  • What does automatic tracking mean?
  • What tracking devices and applications do your support?
  • How do I track?
  • What are green days?
  • How does daily "in the green" tracking work?
  • How do I access the trackers?
  • Why should I use the trackers?
  • How many green days do I need to improve my RealAge?
  • How many trackers do I need to fill out to get a green day?
  • How do I know if a tracker is in the green?
  • What do the colours mean for each tracker category?
  • How do I view entries from previous days?
  • How can I edit my previously entered tracker data?
  • How do I delete an entry?
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Sharecare Support (Australia and New Zealand)
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